We drive change
SafeRide Health takes non-emergency medical transportation (NEMT) further with leading technology and a digitized network that gets patients to the right care at the right time.
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Transforming the way patients get where they need to go
Our tech-first, member-centric approach mobilizes seamless access for every member, a customizable model to fit every plan, a connected network to accommodate every mobility type and need, and real-time visibility into every ride to ensure reliability and peace of mind for all — especially the patient.
Milestones and Markers
The proof is in the performance
6M+
rides delivered annually
65%
of all trips are to life-sustaining care across urban and rural patient populations
98.7%
fulfillment rate, unlocking on-demand access in a market used to only scheduled rides
< .25%
grievance rates, best-in-class and leader in member experience
Seamless Access
Providing more and better ways to access member-centric, reliable transportation
We put the power of our platform into the hands of the patient and their care teams, enabling them to arrange transportation — both pre-scheduled and on demand — via our app, member portal, or tech-enabled services team. Since the patient’s specific needs are part of their member profile, they can be sure the services they need are the services they receive.
See Access in Action
Exceptional experiences
Flexible scheduling
Nationwide coverage
Data-driven insights
Customizable services
Access to care
Improved outcomes
Customizable Platform
Our agile, member-centric approach enables customized solutions for plan-specific needs
Built to fit
Turnkey and custom programs — and everything in between — are adaptable for any health plan.
Built to flex
Strong relationships with local, regional, and national transport and rideshare partners ensure robust network coverage.
Built to deliver
Elevating member experience and retention is central to the work we do to improve access to life-sustaining care.
Real-time Visibility
You can’t improve what you can’t see
Our ride-tracking technology will make you feel like you’re riding shotgun, giving you full visibility into every ride in real time. Gain valuable insights across all phases of the NEMT journey — from live ride monitoring and member experience to ride utilization, driver dispatch, and more. When the unexpected happens — and with thousands of rides happening every day, it’s inevitable — you can intervene and course correct to put the member back on the road to better health.
Ready for Real-Time VisibilityTrusted Relationships
Relationships with thousands of transportation providers across the 48 contiguous states enable rapid program implementation.
Robust Network
Our robust network delivers the right vehicle, at the right time, at the right cost — as well as peace of mind for transport providers, plans, and patients.
Fleet Management
Proprietary fleet management tools help providers optimize their supply and service.
Data-Driven Insights
Data-driven insights, starting at the driver level, advance continuous member-centric improvements and consistently superior member experiences.
Demand, Existing Coverage, and Expanding Coverage
SafeRide Health Full State Coverage
We’re committed to supporting all parties at every step of the care journey
Drive better health and optimal outcomes for health plan members and your business
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