Removing roadblocks to an equitable healthcare system
Without dependable transportation, patients risk missing life-sustaining medical appointments, causing both patient health and the entire healthcare system to suffer. SafeRide Health eliminates transportation as a barrier to care by offering millions of the nation’s most vulnerable populations dependable and convenient non-emergency medical transportation (NEMT).
It all starts with a ride
When patients have safe, reliable transportation to their medical appointments, the entire healthcare ecosystem feels the impact. Each SafeRide Health ride powers seamless access to care, supporting healthier patients while combatting the burdens of outdated NEMT practices for health plans, health systems, and transportation providers.
Improved access to care
Peace of mind for individual and families
Relief from financial burden
Exceptional user experiences
Better health outcomes
Predictable pipeline and margins
Increased revenue
Continuous, data-driven improvements
Exceptional driver experiences
Lower premiums and operating costs
Reduced fraud, waste, and abuse
Data transparency
Exceptional member experiences
Reduced no-shows and cancellations
Optimized operational and administrative efficiencies
Improved clinical outcomes
We resolve access and mobility challenges for health plan members across all needs and circumstances.
Visit Our Riders Page
High acuity and medically vulnerable
Older adults
Receiving care for chronic conditions
Receiving behavioral health care
Staying current with regular and preventive care
Financially insecure
Living in a rural or urban area
Complex social needs
Fully integrated technology and services manage every aspect of the member journey
01
Training and education
Before a member receives the keys to their new benefit, SafeRide Health takes the time to learn the ins and outs of their health plan’s unique program and provides their member services team with the training and resources they need to educate members on how to access and get the most out of their transportation benefit.Explore Our Resources
02
Booking the ride
Whether a member is planning ahead or needs same-day transportation, scheduling a ride is only a phone call or a few clicks away. And regardless of how or when they do it, the member receives immediate ride details.Simplify Ride Booking
03
Finding your driver
As the member is scheduling their ride, our ride-matching algorithm is reserving and assigning their vehicle based on the member's unique needs and requirements. This helps transportation partners plan logistics and staffing and guarantees appropriate service on the day of the ride.Access Our Network of 600+ NEMT Partners
04
Time to ride
On the day of their trip, the member receives text and voice alerts confirming their ride, including vehicle make and model, time of arrival, and the driver’s information. SafeRide Health oversees every trip from beginning to end to ensure rides are delivered without a hitch.Get Actionable Insights
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Results
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Rides delivered (2023)
Every ride completed means better health and quality of life for the member, the people they love, and their community.
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“We share their mission to restore access and dignity to care for our country’s aging population and are pleased to see a tangible improvement in cancellation rates, grievance rates, and high ride fulfillment rates that directly impact our members’ experiences, outcomes, and quality of life.”
Medicare Advantage Health Plan Customer
Looking Further Ahead
We are deeply committed to our mission to move the poor and sick to better health and believe that there is still room for disruption in this industry. We envision a day where the SafeRide Health infrastructure underpins the care continuum, whether it's home health, telehealth, or brick and mortar, and we make it as easy as possible for anyone, anywhere, to access care.
Explore our proprietary ride scheduling platform
See How it Works
