When launching new transportation services for thousands of health plan members, cross-department collaboration is key.

Seniors are still flocking to private Medicare Advantage plans for their low premiums and expanded benefits such as vision, dental, and medical transportation (NEMT), but the landscape is changing in the year ahead.

There are challenges and opportunities when providing non-emergency medical transportation (NEMT) in big cities like Chicago: There’s plenty of rideshare supply, but also heavy traffic and more complicated infrastructure.

Known for its excellent service to health plans and their members, SafeRide is now being recognized as a Top Workplace for Remote Work, Employee Well-Being, and Professional Development. Employees don’t seem surprised.

Many states have integrated Medicare and Medicaid coverage for dual-eligible populations, contracting with managed care organizations to ensure vulnerable members get the care and benefits they need. 

Fraud, Waste, and Abuse Prevention and Control is an important value-add for every health plan, helping to control costs and ensure that members can get the crucial care they need, when they need it.

In Florida, SafeRide Health works with caring, dedicated, and professional transportation providers who serve as a crucial link in Medicaid enrollees’ healthcare journey.

A new KFF analysis sheds light on changes in how Medicare Advantage individual plans and special needs plans cover supplemental benefits. 

SafeRide Health Chief Commercial Officer Andy Auerbach reflects on the company’s first-of-its-kind NEMT industry survey and a top concern expressed by health plan leaders: the need for better service.

SafeRide Health conducted a first-of-its-kind industry survey to find out. Spoiler alert: Transportation matters (a lot). 

SafeRide Health CEO and Co-Founder Robbins Schrader talks about the company’s fast growth, its unchanging mission, and the will it takes to be an entrepreneur.

With a 98% fulfillment rating in the Sunshine State, SafeRide Health is improving non-emergency medical transportation, one member at a time.

Amid changes to California’s Medicaid program, SafeRide Health takes another look at ways the state and managed care programs can improve transportation benefits.

Mental health conditions have risen dramatically over the past decade. When your friend or loved one needs treatment, SafeRide wants to be part of the solution ensuring they have access to that life-sustaining care.

Supporting person-centered care for Medicare Advantage health plan members requires listening to each member and tailoring communication to individual preferences and plan messaging goals.

Insurance advocacy groups say the base payments are insufficient given growing utilization and healthcare costs—and add more uncertainty with additional changes to MA on the way.

As states work to again determine eligibility for millions of beneficiaries, SafeRide Health is following the impact of redetermination on people who rely on Medicaid coverage.

SafeRide treats every ride as a chance to connect members to crucial care and gather feedback about their experience. That’s led to a Complaints & Grievances rate well below industry average—and a commitment to respond immediately when they do occur.

Primary care providers are the first line of defense in helping Medicaid and Medicare Advantage members detect and manage chronic conditions—and stay healthier.

Medicare Advantage Organizations are adopting VBID plans that offer more flexibility to prioritize high-value care and provide benefits like non-emergency medical transportation for the members who need them the most.

To advance health equity, health plans and their vendors must first identify social determinants of health and then work to break down barriers to health for specific subpopulations, according to healthcare experts on a panel devoted to SDoH and MA.

SafeRide Health provides a technology-first approach to NEMT that improves the member experience, maximizes efficiency, and brings transparency to a historically opaque industry.

As chronic conditions and C-SNPs to better support them rise, health plans continue to seek innovative benefit partners that ensure vulnerable members have access to life-sustaining care. Learn how SafeRide tailors benefits for chronic conditions.

As the 2024 star ratings decline to 4.04 out of five stars, implementing an innovative and tailored transportation program can significantly boost star ratings, positioning an MA plan well ahead of competitors in 2024 and beyond.

The California Advancing and Innovating Medi-Cal (CalAIM) initiative is transforming Medi-Cal, including how patients can maintain reliable access to care with transportation.