Transportation is a key barrier to care, but it doesn’t have to be. What goes into creating the best possible member experience in getting to care? Hear from experts across the care journey for non-emergency medical transportation (NEMT), including Kristen Hueske, KelseyCare Advantage Director of Account Strategy & Communications, Chase Lafferty, H&M Transport President and Andy Auerbach, SafeRide Health Chief Revenue Officer.

We share insights and best practices on the following and more:

• Best practices for delivering high-quality member interactions in healthcare
• Ensuring easy, meaningful, and efficient ride scheduling through multiple channels
• Providing superior end-to-end member experience from ride pick-up, during the ride, and ride drop-off
• Raising the bar for member experience strategy and initiatives with best-in-class processes, strategies, and technology