Powering a robust, connected nationwide NEMT network
SafeRide Health breaks down critical barriers between transportation providers, health plans, and care providers to get members to care. Our digitized network mobilizes trusted non-emergency medical transportation (NEMT), rideshare, and local transportation partners to bridge the gap between need and access to care.
An expansive network of transportation providers, health plans, and caregivers moving more members to care
900+
NEMT partners in 48 states nationwide
6M+
annual rides delivered
95%+
on-time rate
<.25%
grievance rate
40+
health plans and care providers served
Partnering with transportation fleets from coast to coast
Ride Volume
NEMT Provider Locations
6,000,000+
Ride Volume
Curb-to-curb, room-to-room, and everything in between
SafeRide Health’s unparalleled supplier network offers tailored services to meet the needs, mobility, acuity, and preferences of each health plan member.
Non-Emergency Medical Transportation (NEMT)
Ambulatory (curb-to-curb and door-to-door) transportation
Wheelchair/bariatric transportation
Two-person assist transportation
Stretcher/gurney transportation
Basic life support transportation
Advanced life support transportation
Commercial air transport
Non-Medical Transportation (NMT)
Rideshare (Uber, Lyft, etc.)
Taxi
Livery
Bus
Train
Personal Reimbursement
Mileage
Meals
Lodging
Airfare
Our Partners
We connect NEMT providers across the country with industry-leading Medicare Advantage and Medicaid health plans.
SafeRide's Tier 1 Supplier Network Spotlight
Meet your new business and ride-scaling partner
SafeRide facilitates next-level data insights, transparency, and growth opportunities at all layers of the transportation journey. With our elevated ride data insights, our highest-performing partners receive additional ride volume when they're ready to scale.
Increased Revenue
- Access to leading health plans and health systems
- Greater ride volume
- Predictable pipeline and margins
- High-performing NEMT providers receive scalable revenue
- Fewer no-shows and cancellations
- Priority access to additional ride volume in desired markets*
- Dynamic pricing*
Industry-Leading Technology and Processes
- Easy-to-use mobile app and driver platform
- Route optimization
- Real-time data visibility
- Integrated dispatch system
- Improved vehicle efficiency
- Automated claims submissions*
- Guaranteed payment turnaround times*
Exceptional Supplier Experiences
- Vehicle and driver compliance support*
- Dedicated account manager*
- Clear and timely communications throughout each trip
- Streamlined workflows and operations
- Training and support services
* Tier 1 program benefits
Become a Member of Our Tier 1 Supplier Network Program
I'm Ready To RollMake your fleet a driving force in healthcare transformation.
Join Our Network
“Wapato Shores Accessible Transportation strives to stay at the leading edge of technology available in the marketplace and have been impressed with the responsiveness of SafeRide Health’s Development Team. They have been responsive to our needs and have even gone to the incredible length of sending their entire team to Portland, Oregon to meet with our managers, dispatchers and schedulers, and our drivers to improve the product to better meet the needs of our industry.”
Fred Voelkel, Wapato Shores Accessible Transportation
Questions? We've got answers
Is real-time ride monitoring available to ensure my safety?
Yes, we have a ride monitoring team on standby to triage any ride situation that my arise.
Do I need to provide my own equipment (i.e. wheelchair, oxygen tank, child’s seat, etc.)?
If additional equipment accommodations are needed, please ask the SafeRide call center representative what equipment accommodations are needed for your ride.
Can I travel with my pet or service animal?
Under ADA compliance rules, you are allowed to travel with any kind of service animal.
Can I travel with someone (i.e. a care taker or relative)?
Yes, you are permitted to bring along one other person for the duration of your ride. Please notify our team when scheduling your ride.
As a plan member, does my ride cost me anything out-of-pocket?
Nope! As long as you are within your maximum eligible rides as part of your transportation benefit, you will not be expected to pay for rides dispatched by SafeRide.
SafeRide's connectivity puts life-sustaining care within the reach of our most vulnerable populations.
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